Update whining about it loudly on Fed Ex's Facebook page turns out to work. got my laptop late afternoon that day.
Hey FedEx, you've got a process problem of some sort. Your website is telling me that my package is available for pickup in Menands NY, so i took an hour out of my morning to drive over there and be told no not until Wednesday. Your tracking website appears to be lying and it cost me time and money. my opinion of FedEx as a reliable vendor with good customer service just took a pretty major hit.